Return Policy

Our company aims to provide you with the lowest prices possible. Customers have come to rely on our quality products at the lowest cost available year after year. Please see below for our return policy.

How to Return?
We hope you love your beautiful new hair, however if you are not fully satisfied, we have a very simple return process. Contact our sale services team within 15 days after you receive the products; but remember, the item must be brand new, unworn, and in factory condition.

Gather the item(s) – including all original packaging, ensuring all tags are attached, and locate the packing slip (or locate your order #).
Bring your item(s) to your local Post Office, UPS store, or FedEx store to ship back to us. We do not provide a return label. International returns must be shipped through the postal service.

Upon receiving your return, we will issue a refund minus the 10% restocking fee per item. This will be issued within 24-48 hours. Shipping cost is non-refundable.

Exchange Policy:

Want a different color or style? If you would like to exchange items.Please leave us message of your Order NO. and tell the details, Then We will make note on your order that you will be returning for exchange. Complete the return process above and place a new order on our website.

All The item must be in brand new condition including the wig box and/or other packaging.
Make sure the Wig Tags are factory attached – leave them in place while you try the wig on.
Fibers can easily pick up odors including but not limited to food, perfume, or smoke. Keep the item in its original box as much as possible.
Do not alter the bangs, add spray/gel, or make other alterations until you are sure about your purchase.
Include your packing slip which includes all the information we will need to process your return.
By the way, Due to the nature of accessory items, they are considered final sale, and cannot be returned.

Once we get the return package, please notice to read your email about our news and confirm,Then we will deal with your refund within 1-3 work days.Thanks for all your patience.